Graffiti \Graf*fi"ti\, s.m.
desenhos ou palavras feitos
em locais públicos. 
Aqui eles têm a intenção de 
provocar papos sobre TI e afins.

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"The whole notion of a software license – and with it maintenance and service – will be under attack as soon as service-oriented architectures and composite applications start dominating the market. Say you’re a vendor that has just split CRM applications into dozens of individual Web services: What do you sell to the customer? One-off services? A collection of services tied to a unifying business process? Can you still sell a monolithic application called CRM? How do you charge? Is it a license, a subscription or a service? Do you price it by business process? Number of users? Business value? Can you charge maintenance on a service that isn’t necessarily running inside the customers’ firewall?"

Quanta "?", né? As perguntas são de Joshua Greenbaum, da Enterprise Applications Consulting. Mais "?s" na ZDNet.

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